Game Error
Fortnite
Fortnite Won't Start - Event Server Capacity & Launch Fix Guide
🎯 Quick Answer
The primary cause is server capacity being reached for a live event; the definitive solution is to watch the official live stream as no client-side fix will bypass this server-side limitation.
SECTION 1: OVERVIEW
The "Fortnite won't start" error is a launch failure where the Epic Games Launcher executes the launch command but the Fortnite client process fails to initialize a visible window or connect to game services. This problem primarily affects the Windows PC platform via the Epic Games Launcher. The error occurs across all recent game versions, particularly during periods of high server load such as live in-game events. This is a common occurrence during scheduled live events. The severity is game-breaking, as it completely prevents application access. Analysis of event-specific data confirms a primary server-side error condition: maximum server capacity reached. This manifests as a silent launch failure rather than a user-facing error code, causing diagnostic confusion.SECTION 2: SYMPTOMS
The observable symptom is a silent launch failure. The user initiates launch from the Epic Games Launcher, which shows a "Launching" or "Running" state. The Fortnite process (FortniteClient-Win64-Shipping.exe) appears in Task Manager but terminates within 5-15 seconds without displaying the game window. No error message, crash report, or diagnostic pop-up appears on the desktop. The Epic Games Launcher then reverts to the "Launch" button state. This behavior occurs immediately upon launch attempt. Network monitoring may show a brief outbound connection attempt to Epic servers on standard ports (5222, 443, 7777-7787) followed by immediate termination of the connection and process.
SECTION 3: COMMON CAUSES
- Category: Network Problem / Server Configuration
- Category: Software Conflict
- Category: Configuration Error
GameUserSettings.ini file located in %LOCALAPPDATA%\FortniteGame\Saved\Config\WindowsClient containing invalid resolution, fullscreen, or renderer settings.
Why this causes the problem: The engine attempts to initialize a display mode that the current hardware or driver stack does not support, causing a fatal error during the rendering context creation phase.
- Category: Software Conflict
- Category: Game Bug / Configuration Error
C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\EasyAntiCheat.
Why this causes the problem: The EAC launcher, which is a prerequisite process, fails to self-verify or load, causing the main game executable to abort.
- Category: Network Problem
SECTION 4: SOLUTIONS
Solution 1: Verify Live Event Server Status
Difficulty: Easy Time Required: 2 minutes Success Rate: High for diagnostic clarity Prerequisites: Internet access. Steps:- Open a web browser and navigate to the official Epic Games Status page at
https://status.epicgames.com. - Check the status for "Fortnite" and "Fortnite Live Services". A degraded or major outage status indicates server-side issues.
- Check the official Fortnite Status Twitter account (
@FortniteStatus) for announcements regarding event server capacity. - If server capacity for an event is confirmed as full, this is the root cause. No client-side troubleshooting will bypass this limitation. Proceed to watch the event via the official Fortnite YouTube or Twitch live stream.
Solution 2: Perform a Clean Graphics Driver Installation
Difficulty: Medium Time Required: 15 minutes Success Rate: High Prerequisites: Administrator access, internet connection for driver download. Steps:- Download the latest graphics driver from NVIDIA (
https://www.nvidia.com/Download/index.aspx), AMD (https://www.amd.com/en/support), or Intel. - Download Display Driver Uninstaller (DDU) from
https://www.guru3d.com/download/display-driver-uninstaller-download/. - Boot Windows into Safe Mode. Access this via Settings > Update & Security > Recovery > Advanced startup > Restart now > Troubleshoot > Advanced options > Startup Settings > Restart > Press 4 or F4.
- Run DDU in Safe Mode. Select your GPU vendor (NVIDIA/AMD/Intel) and click "Clean and restart".
- After the reboot, install the previously downloaded latest graphics driver package. Select "Custom Installation" and check "Perform a clean installation".
Solution 3: Disable Conflicting Overlay Software
Difficulty: Easy Time Required: 5 minutes Success Rate: Medium Prerequisites: None. Steps:- Close the Epic Games Launcher completely via the system tray icon.
- Open Task Manager (Ctrl+Shift+Esc) and end tasks for:
Discord.exe,Overwolf.exe,Razer Synapse,MSI Afterburner,NVIDIA Share.exe. - Disable the Xbox Game Bar: Press Windows Key + I, go to Gaming > Xbox Game Bar, and toggle it "Off".
- Disable the NVIDIA In-Game Overlay: Open NVIDIA GeForce Experience, click the Settings cog, and toggle "In-Game Overlay" to off.
- Launch the Epic Games Launcher as Administrator and attempt to start Fortnite.
Solution 4: Repair Easy Anti-Cheat & Verify Game Files
Difficulty: Easy Time Required: 10-20 minutes Success Rate: Medium Prerequisites: Epic Games Launcher installed. Steps:- Navigate to the Fortnite EAC directory:
C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\EasyAntiCheat. - Run
EasyAntiCheat_Setup.exeas Administrator. - In the EAC setup window, ensure "Fortnite" is selected and click "Repair Service".
- Close the EAC setup.
- Open the Epic Games Launcher. Go to your Library.
- Click the three dots under the Fortnite tile and select "Manage".
- Click "Verify". The launcher will check and repair any missing or corrupted game files.
Solution 5: Reset Local Game Configuration Files
Difficulty: Medium Time Required: 5 minutes Success Rate: Medium Prerequisites: None. Steps:- Ensure the Epic Games Launcher and Fortnite are fully closed via Task Manager.
- Press Windows Key + R, type
%LOCALAPPDATA%\FortniteGame\Saved, and press Enter. - Rename the entire
Configfolder toConfig_Backup. - Rename the entire
Savedfolder (the parent of theConfigfolder) toSaved_Backup. - Launch Fortnite from the Epic Games Launcher. The game will generate fresh, default configuration files.
GameUserSettings.ini or Engine.ini that specify invalid display, rendering, or performance settings causing crashes during engine initialization.
Verification:
The game launches with default video settings. Previous custom settings are reset.
Solution 6: Configure Firewall and Network Permissions
Difficulty: Advanced Time Required: 10 minutes Success Rate: Medium Prerequisites: Administrator access. Steps:- Press Windows Key, type "Windows Defender Firewall", and select "Allow an app through Windows Firewall".
- Click "Change settings". Find and ensure both "Fortnite" and "Epic Games Launcher" are checked for Private and Public networks. If absent, click "Allow another app", browse to
C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exeand add it. - Open your router's admin page (commonly
192.168.1.1or192.168.0.1). Navigate to Security or Firewall settings. - Ensure no rules are blocking outgoing UDP ports
5222,7777-7787, and27900-27910. Enable UPnP (Universal Plug and Play) if available. - Flush the local DNS cache: Open Command Prompt as Admin and execute
ipconfig /flushdns.
Wireshark) shows successful outbound SYN packets to Epic server IPs on the required ports upon launch.
SECTION 5: PREVENTION
Maintain a regular schedule for graphics driver updates, validating new versions against known stability reports. Configure the Epic Games Launcher to auto-verify game files weekly. Establish a standard pre-event launch protocol: restart the PC, launch the Epic Games Launcher as Administrator, and start Fortnite at least 60 minutes before a major live event begins. Monitor the@FortniteStatus Twitter account 30 minutes prior to any scheduled event for server capacity warnings. Keep the Windows %LOCALAPPDATA%\FortniteGame\Saved\Config directory backed up after establishing stable settings.
SECTION 6: WHEN TO CONTACT SUPPORT
Contact Epic Games Support only after exhausting all client-side solutions and confirming server status is operational. Required diagnostic information includes the Fortnite game logs from%LOCALAPPDATA%\FortniteGame\Saved\Logs and the Easy Anti-Cheat logs from %LOCALAPPDATA%\FortniteGame\Saved\Logs\EAC. Provide the full system specification DXDiag report. Official support channels are accessed via https://www.epicgames.com/help. Escalation is necessary if the error persists across multiple daily periods with no live event active.