Crash/Freeze
Fortnite
Fortnite Randomly Crashing - Game Fix Guide
🎯 Quick Answer
Switch the game's rendering API from DirectX 12 to DirectX 11 in the Fortnite video settings to resolve the primary crash issue.
SECTION 1: OVERVIEW
The Fortnite random crash error is a runtime instability causing the game process to terminate or hang without a consistent error code. This issue primarily affects the Windows PC platform across both DirectX 11 and DirectX 12 rendering APIs, with a higher frequency reported on DirectX 12. The problem manifests in current game versions following specific updates. This is a common occurrence with high severity, as it constitutes a game-breaking crash that terminates active gameplay sessions. The error does not typically generate a specific crash dialog; the application freezes, displays a past frame, and then closes to the desktop or requires a forced termination via Task Manager.SECTION 2: SYMPTOMS
The application freezes during standard gameplay across any game mode. Following the freeze, the display may load a graphical artifact resembling a previous frame. The process then terminates to the desktop without an error message. Alternatively, the process enters a non-responsive state requiring manual intervention via the Windows Task Manager. The crash occurs at random intervals, not tied to specific in-game actions or map locations. No consistent error code is logged to the screen prior to termination.SECTION 3: COMMON CAUSES
Category: Game Bug Specific technical explanation: A known instability in the DirectX 12 rendering pipeline within the Fortnite game client. This causes the GPU command queue to desynchronize, resulting in a fatal timeout detected by the Windows Display Driver Model (WDDM). Why this causes the problem: The driver resets upon timeout, forcing the game to attempt recovery from an invalid graphical state, which fails and triggers a crash. Category: Software Conflict Specific technical explanation: Outdated or corrupted NVIDIA/AMD graphics drivers, specifically versions known to have memory management conflicts with Fortnite's anti-cheat system (Easy Anti-Cheat). Why this causes the problem: The driver fails to properly allocate or release video memory during dynamic asset streaming, leading to an access violation. Category: Configuration Error Specific technical explanation: Incorrect or overly aggressive memory overclocking profiles (XMP/DOCP) or GPU overclocks that are not fully stable under Fortnite's specific load. Why this causes the problem: Uncorrected memory errors corrupt game data in RAM, which eventually causes a critical exception. Category: Software Conflict Specific technical explanation: Third-party overlay applications (Discord, Xbox Game Bar, MSI Afterburner) hooking into the DirectX runtime and causing resource contention. Why this causes the problem: The overlay intercepts graphical API calls, which can create a deadlock when Fortnite's anti-cheat system validates those calls. Category: Configuration Error Specific technical explanation: Corrupted local game files or an incomplete installation, often due to interrupted updates or disk write errors. Why this causes the problem: Essential game binaries or assets fail to load, causing the game engine to reference invalid data. Category: Hardware Issue Specific technical explanation: GPU or CPU thermal throttling due to inadequate cooling, causing the system to become unstable under sustained load. Why this causes the problem: Hardware components reduce performance to prevent damage, which can cause the game engine's timing logic to fail.SECTION 4: SOLUTIONS
Solution 1: Change Rendering API to DirectX 11
Difficulty: Easy Time Required: 2 minutes Success Rate: High Prerequisites: None Steps:- Launch the Fortnite game client and proceed to the main lobby.
- Open the Settings menu by clicking the three-line icon in the top right.
- Navigate to the Video Settings tab.
- Locate the Rendering Mode setting.
- Change the dropdown selection from DirectX 12 (or Performance) to DirectX 11.
- Apply the changes and restart the game as prompted.
Solution 2: Perform a Clean Graphics Driver Reinstall
Difficulty: Medium Time Required: 10 minutes Success Rate: High Prerequisites: Administrator access, internet connection. Steps:- Download the latest graphics driver package from NVIDIA (https://www.nvidia.com/Download/index.aspx) or AMD (https://www.amd.com/en/support).
- Download the Display Driver Uninstaller (DDU) utility from https://www.guru3d.com/download/display-driver-uninstaller-download/.
- Boot Windows into Safe Mode. Access this by pressing Windows Key + R, typing
msconfig, going to the Boot tab, checking "Safe boot," selecting "Minimal," and restarting. - Run DDU in Safe Mode. Select your GPU vendor (NVIDIA/AMD/Intel) and click "Clean and restart."
- After the system reboots normally, install the previously downloaded graphics driver package. Select "Custom Installation" and check "Perform a clean installation."
Solution 3: Verify Integrity of Game Files
Difficulty: Easy Time Required: 5-15 minutes Success Rate: Medium Prerequisites: Epic Games Launcher installed. Steps:- Open the Epic Games Launcher.
- Navigate to your Library.
- Click the three dots below the Fortnite game tile.
- Select Manage.
- Click the Verify button. The launcher will scan and repair any missing or corrupted game files.
Solution 4: Disable Third-Party Overlays and Monitoring Software
Difficulty: Easy Time Required: 3 minutes Success Rate: Medium Prerequisites: None Steps:- Close Discord completely via the system tray (right-click icon > Quit Discord).
- Disable Xbox Game Bar by pressing Windows Key + I, going to Gaming > Xbox Game Bar, and setting the toggle to Off.
- Exit any GPU utility software like MSI Afterburner, EVGA Precision, or ASUS GPU Tweak II.
- Launch Fortnite directly from the Epic Games Launcher.
Solution 5: Reset Fortnite Game User Settings
Difficulty: Medium Time Required: 5 minutes Success Rate: Medium Prerequisites: None Steps:- Close the Epic Games Launcher completely.
- Navigate to the following directory in File Explorer:
%LOCALAPPDATA%\FortniteGame\Saved\Config\WindowsClient - Locate and rename the following files:
GameUserSettings.ini to GameUserSettings.ini.old
* Game.ini to Game.ini.old
- Launch the Epic Games Launcher and start Fortnite. The game will generate fresh configuration files.
GameUserSettings.ini and Game.ini files appear in the WindowsClient directory. Video and game settings are reset to defaults.
Solution 6: Test System Memory and Disable Overclocks
Difficulty: Advanced Time Required: 30-60 minutes Success Rate: Medium Prerequisites: Basic BIOS/UEFI knowledge. Steps:- Restart the computer and enter the BIOS/UEFI setup (typically by pressing Del, F2, or F10 during boot).
- Locate memory settings (often under "Ai Tweaker," "Overclocking," or "Advanced" menus).
- Disable any XMP, DOCP, or EXPO memory profile. Set memory to run at default JEDEC speeds (e.g., 2133MHz or 2400MHz for DDR4).
- Locate CPU and GPU overclock settings and reset them to default/auto.
- Save changes and exit BIOS/UEFI.
- Boot to Windows and test Fortnite stability.
- For a thorough memory test, download MemTest86 (https://www.memtest86.com/), create a bootable USB, and run at least 4 passes.
SECTION 5: PREVENTION
Maintain graphics drivers by performing a clean installation every 2-3 major driver releases. Schedule a monthly verification of Fortnite game files via the Epic Games Launcher. Establish a stable system configuration by stress-testing any memory overclocks with MemTest86 and GPU overclocks with extended benchmarks. Keep Windows updated, but delay major feature updates by 2-4 weeks to confirm game compatibility. Monitor GPU and CPU temperatures during gameplay using hardware monitoring tools to ensure they remain within manufacturer specifications.SECTION 6: WHEN TO CONTACT SUPPORT
Contact Epic Games Support if all solutions fail and the crash persists on a default system configuration with no overclocks and clean drivers. Provide the diagnostic log files located at%LOCALAPPDATA%\FortniteGame\Saved\Logs. Include a complete system specification list (CPU, GPU, RAM, OS version). Official support channels are accessible via the Epic Games Help Center at https://www.epicgames.com/help/en-US/.