Network Issue
Fortnite
Fortnite Desync and Teleporting Players - Console Fix Guide
🎯 Quick Answer
Reset your console's network hardware and configure Quality of Service (QoS) settings on your router to prioritize Fortnite's network traffic.
SECTION 1: OVERVIEW
Network desynchronization (desync) is a client-server synchronization error where the local game client's state diverges from the authoritative game server's state. This error manifests as erratic player movement, positional teleportation, and hit registration failure. The issue primarily affects PlayStation 5 and Xbox Series X|S console platforms during the current Fortnite season. The problem occurs across all standard game versions and updates for this season. This is a common network performance issue. The severity is game-breaking for competitive gameplay, as it directly impedes target tracking and accurate engagement, particularly at ranges exceeding 150 meters and during high-velocity movement (wingsuit, shockwave grenades). No specific error codes are generated; the error is observable through inconsistent in-game entity behavior.SECTION 2: SYMPTOMS
The application displays severe network prediction errors during standard Battle Royale gameplay. Distant player models (150m+) exhibit non-linear teleportation instead of smooth interpolation. Character movement stutters, pauses in mid-air, and reappears at a corrected position tens of meters away. Projectile hit registration fails despite accurate client-side aim due to server-client state mismatch. These symptoms are most pronounced when tracking fast-moving targets utilizing mobility items like the Wingsuit or Shockwave Grenade Hammer. The local network diagnostic HUD displays a stable ping below 50ms, with no packet loss indicators, while the desynchronization occurs.SECTION 3: COMMON CAUSES
- Category: Network Problem
- Category: Configuration Error
- Category: Software Conflict
- Category: Game Bug
- Category: Network Problem
- Category: Hardware Issue
SECTION 4: SOLUTIONS
Solution 1: Network Hardware Power Cycle and Console Cache Clear
Difficulty: Easy Time Required: 10 minutes Success Rate: High Prerequisites: Physical access to modem, router, and console. Steps:- Fully power down your PlayStation 5 or Xbox Series X|S console.
- Unplug the power cables from your modem and primary router. If you have separate units, unplug both.
- Wait for 60 seconds to ensure all capacitors discharge and DHCP leases expire.
- Reconnect the power cable to the modem first. Wait for all status lights to stabilize (approximately 2 minutes).
- Reconnect the power cable to the router. Wait for all status lights to stabilize.
- With the console still off, press and hold the console's power button for 10 seconds to discharge any residual power.
- Reconnect the console's power cable and power it on.
- Launch Fortnite. When at the main menu, fully close the game application via the console's system menu (e.g., on PS5, press the PS button, highlight Fortnite, press Options, and select "Close Game"). Relaunch Fortnite.
Solution 2: Implement Router Quality of Service (QoS) for Console
Difficulty: Medium Time Required: 15 minutes Success Rate: High Prerequisites: Access to router admin interface (typically 192.168.1.1 or 192.168.0.1). A wired console connection is recommended for this setup. Steps:- On a PC connected to the same network, open a web browser and navigate to your router's IP address. Log in with admin credentials.
- Locate the QoS or Traffic Prioritization settings. This is often under "Advanced," "Gaming," or "Bandwidth Control."
- Find the option to add a device by MAC address or IP address. Assign a static IP address to your console within the router's DHCP settings first, if required.
- Add your console's MAC or static IP address to the high-priority list. Label it "Gaming Console."
- Set the priority to "Highest" or "Real-Time."
- If available, enable "Smart Queue Management (SQM)" or "FQ_Codel" to combat Bufferbloat. Set the upload/download bandwidth limits to 85-90% of your provisioned ISP speed.
- Save settings and reboot the router.
waveform.com/bufferbloat while your console is idle and again while in a Fortnite match. The grade should be 'A' or 'B'. In-game, high-speed player movement should appear smoother.
Solution 3: Transition to Wired Ethernet Connection
Difficulty: Easy Time Required: 5 minutes Success Rate: High Prerequisites: An available Ethernet port on the router and a Cat5e or better Ethernet cable long enough to reach the console. Steps:- Acquire a suitable Ethernet cable (Cat5e, Cat6, or Cat6a).
- Connect one end of the cable to an available LAN port on your router.
- Connect the other end directly to the Ethernet port on your PlayStation 5 or Xbox Series X|S.
- On the console, navigate to Network Settings.
- Set up the internet connection and select "Wired" or "Ethernet" as the connection type. Ensure all settings are set to automatic (DHCP) unless you have configured a static IP.
Solution 4: Configure Console DNS to a Low-Latency Service
Difficulty: Easy Time Required: 5 minutes Success Rate: Medium Prerequisites: None. Steps:- On your console, go to Settings > Network > Settings (or equivalent).
- Select "Set Up Internet Connection."
- Highlight your current connection (Wi-Fi or LAN) and press the "Options" button (PS5) or "Menu" button (Xbox). Select "Advanced Settings."
- For DNS Settings, change from "Automatic" to "Manual."
- Set Primary DNS to
1.1.1.1(Cloudflare). - Set Secondary DNS to
8.8.8.8(Google). - Save all settings and test the internet connection.
dnsleaktest.com to confirm the DNS server in use is Cloudflare or Google.
Solution 5: Reinstall Fortnite and Update Console Firmware
Difficulty: Medium Time Required: 30-60 minutes Success Rate: Medium Prerequisites: Stable internet connection for re-downloading the game. Steps:- Ensure your console operating system is updated. Navigate to System Settings > System Software Update (PS5) or Settings > System > Updates (Xbox) and install any pending updates.
- From the console's home screen, highlight the Fortnite tile.
- Press the "Options" button (PS5) or "Menu" button (Xbox) and select "Delete" or "Uninstall."
- Confirm the uninstallation.
- Restart the console.
- Navigate to your library (PS5: Game Library, Xbox: My games & apps > Full library) and locate Fortnite.
- Select "Download" or "Install" to perform a clean installation of the latest game client.
Solution 6: Contact ISP Regarding Routing Path
Difficulty: Advanced Time Required: Varies Success Rate: Low to Medium Prerequisites: Basic understanding of traceroute commands. Steps:- On a PC connected to the same network, open Command Prompt (Windows) or Terminal (Mac).
- Run the command:
tracert 8.8.8.8to test general routing. Note any hops with high latency (>100ms) or packet loss (*). - You may need to find a specific Fortnite server IP by monitoring network connections during a match using more advanced tools (resource monitor).
- Contact your ISP's technical support. Provide them with the traceroute results and specify you are experiencing high jitter and packet loss to gaming servers, suggesting a possible peering issue.
- Request they investigate the routing path or, if available, inquire about a "Gaming" tier of service with optimized routing.
SECTION 5: PREVENTION
Perform a monthly power cycle of all network hardware (modem, router, console). Maintain a wired Ethernet connection as the permanent configuration. Regularly check for and install console operating system updates upon release. In the router admin panel, monitor connected devices to ensure no unauthorized devices are consuming bandwidth. Schedule large downloads and updates for periods of non-gameplay. Verify QoS settings remain applied after any router firmware update. Conduct a quarterly Bufferbloat test to ensure SQM settings remain effective.SECTION 6: WHEN TO CONTACT SUPPORT
Contact Epic Games Support if all network-side solutions fail and the desync persists exclusively in Fortnite across multiple different network environments. Before contacting, document the issue by capturing video footage of the Network Stats overlay during the desync event. Provide your console's full model number, current system software version, and the exact Fortnite version number. Official support channels and diagnostic tools are located at the Epic Games Help site (epicgames.com/help).