Graphics Issue
ARC Raiders
ARC Raiders Freezing and Texture Streaming Issues - Complete Fix Guide
🎯 Quick Answer
The primary fix for constant freezing and texture streaming failures in ARC Raiders is to resolve the high memory load and storage bottleneck by upgrading system RAM and verifying game file integrity.
SECTION 1: OVERVIEW
The ARC Raiders freezing and texture streaming error is a performance degradation event characterized by sustained frame-time spikes and asset loading failures. This error occurs on the Windows PC platform. The problem manifests in game versions following major content updates that increase asset streaming demands. This is a common error with a game-breaking severity impact, as it prevents normal gameplay interaction. The technical symptoms include a complete halt in frame rendering for 3-5 seconds, repeated micro-freezes, failure to load character models for approximately 5 seconds upon spawn, and low-resolution texture streaming described as "play-doh" quality. No specific error code is generated; the failure is observed through performance monitoring software showing CPU utilization drops from 40-50% to 20% during freezes, constant 90% memory load, and sub-optimal GPU utilization at ~50%.SECTION 2: SYMPTOMS
The application exhibits severe frame-time inconsistency during gameplay. Texture assets fail to stream at the required LOD, presenting low-resolution models. The character model does not render for the first 5 seconds after loading into a raid instance. The primary executable process halts for 3-5 second intervals when the player performs actions including weapon discharge, traversing into new zones, or executing rapid movement. Concurrent monitoring shows the CPU utilization metric drops by 20-30 percentage points during each freeze event. The system memory load remains at or above 90% for the duration of the session. The game becomes non-interactive during these intervals, which can result in player death during the loading phase.SECTION 3: COMMON CAUSES
Category: Hardware Limitation / Memory Exhaustion Specific technical explanation: Insufficient system RAM (16GB) operating at 90% load causes the Windows memory manager to engage in aggressive paging. This creates a storage I/O bottleneck when the game attempts to stream new assets. Why this causes the problem: High memory pressure forces constant swapping between RAM and the page file on the SSD, stalling the main thread when new game assets are required. Category: Storage Bottleneck / Hardware Degradation Specific technical explanation: An aging SATA SSD (Samsung 850 EVO) may exhibit degraded read performance or high latency, failing to meet the game's asset streaming throughput requirements. Why this causes the problem: Slow or inconsistent data retrieval from storage directly causes the rendering thread to wait for texture and geometry data, manifesting as freezes. Category: Software Conflict / Background Process Interference Specific technical explanation: Third-party optimization or monitoring tools like Process Lasso can conflict with the game's internal thread scheduler or the Easy Anti-Cheat service. Why this causes the problem: Forcing CPU priority and affinity can disrupt the game engine's expected thread management, leading to scheduling conflicts and CPU utilization drops. Category: Configuration Error / Shader Cache Corruption Specific technical explanation: The DirectX Shader Cache or the game's own compiled shader cache located in the%LOCALAPPDATA% directory contains invalid or outdated data.
Why this causes the problem: The rendering pipeline recompiles shaders on-demand during gameplay, causing massive CPU spikes and frame stalls when encountering new effects or textures.
Category: Game Bug / Memory Leak or Streaming Bug
Specific technical explanation: A software defect in the game's asset streaming system fails to properly manage texture memory, leading to thrashing or excessive garbage collection pauses.
Why this causes the problem: The engine's internal management of assets becomes inefficient, causing periodic stalls as it attempts to load and unload resources.
Category: Configuration Error / Power Management Profile
Specific technical explanation: The Windows power plan or NVIDIA Control Panel 3D settings are configured for maximum power savings, allowing the CPU to downclock during load.
Why this causes the problem: Aggressive power saving causes sudden reductions in CPU clock speed, which correlates with the observed drops in CPU utilization during freezes.
SECTION 4: SOLUTIONS
Solution 1: Mitigate Memory Pressure and Verify Game Integrity
Difficulty: Easy Time Required: 15 minutes Success Rate: High Prerequisites: Steam client installed. Steps:- Completely exit ARC Raiders and the Steam client.
- Press
Windows Key + R, typesteam://flushconfigand press Enter. Click OK to confirm. This resets Steam's local configuration cache. - Restart Steam and navigate to your Library. Right-click on ARC Raiders and select Properties.
- In the Installed Files tab, click Verify integrity of game files. Allow the process to complete.
- While the game is closed, launch the Task Manager (
Ctrl+Shift+Esc). Navigate to the Startup tab. Disable any non-essential applications that consume memory (e.g., chat clients, hardware utilities, cloud storage). - Launch ARC Raiders and monitor memory load in Task Manager's Performance tab. Attempt a raid.
Solution 2: Clear Graphics and Shader Cache
Difficulty: Easy Time Required: 10 minutes Success Rate: Medium Prerequisites: None. Steps:- Exit ARC Raiders and all other applications.
- Press
Windows Key + R, type%LOCALAPPDATA%and press Enter. - Locate and open the
ARCorARC Raidersfolder (the exact name may vary by installation). Delete theSavedfolder within it. - Navigate back to the
%LOCALAPPDATA%directory. Open theNVIDIAfolder, thenDXCache. Delete all files and folders withinDXCache. - Open the Disk Cleanup utility (
Windows Key, type "Disk Cleanup"). Select your system drive (C:). Check the box for DirectX Shader Cache and click OK to delete it. - Re-launch ARC Raiders. The game will recompile shaders on first launch; allow this process to complete without interruption.
Solution 3: Disable External Optimization and Configure NVIDIA Control Panel
Difficulty: Medium Time Required: 10 minutes Success Rate: High Prerequisites: NVIDIA GPU driver installed. Steps:- Exit Process Lasso and ensure it is not set to run at startup. Uninstall it if necessary to test.
- Right-click on the desktop and select NVIDIA Control Panel.
- Navigate to Manage 3D settings on the left. Select the Program Settings tab.
- Click Add and browse to or select ARC Raiders from the list.
- Configure the following settings specifically for ARC Raiders:
- Click Apply. Close the NVIDIA Control Panel.
- Press
Windows Key + R, typepowercfg.cpland press Enter. Select the Ultimate Performance power plan. If not visible, open Command Prompt as Administrator and execute:powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61.
Solution 4: Adjust In-Game Settings for Streaming Load
Difficulty: Easy Time Required: 5 minutes Success Rate: Medium Prerequisites: Game access. Steps:- Launch ARC Raiders and navigate to the Settings menu.
- Select the Graphics tab.
- Apply the following specific settings:
- Locate an advanced settings option labeled Texture Streaming or Streaming Quality. If present, set it to the Lowest available setting.
- Apply the settings and restart the game as prompted.
Solution 5: Perform a Clean GPU Driver Installation
Difficulty: Medium Time Required: 15 minutes Success Rate: Medium Prerequisites: Internet connection for driver download. Steps:- Download the latest NVIDIA Game Ready Driver from the official NVIDIA website.
- Download the Display Driver Uninstaller (DDU) tool from
www.wagnardsoft.com. - Restart Windows in Safe Mode. (Press
Windows Key + R, typemsconfig, go to Boot tab, check Safe Boot, restart). - Run DDU in Safe Mode. Select NVIDIA from the dropdown and click Clean and restart.
- After the system restarts normally, install the previously downloaded NVIDIA driver. During installation, select Custom (Advanced) and check the box Perform a clean installation.
- Complete the installation and restart the system once more.
Solution 6: Monitor SSD Health and Performance
Difficulty: Advanced Time Required: 20 minutes Success Rate: Low (Diagnostic) Prerequisites: Admin access. Steps:- Download and install CrystalDiskInfo (standard edition). Launch the application.
- Locate the drive containing ARC Raiders (likely the Samsung 850 EVO). Check the Health Status. Any status other than Good indicates a failing drive.
- Download and install CrystalDiskMark. Close all other applications.
- Select the target drive and run the default 1GiB benchmark. Note the Seq Q32T1 Read speed (should be ~500MB/s for SATA SSD) and the 4KiB Q32T16 Read speed.
- Compare results to online benchmarks for the 850 EVO. Significant degradation indicates a failing drive.
- If performance is degraded, use Samsung Magician software (if available for the 850 EVO) to perform a Secure Erase and firmware update, or consider replacing the drive.
SECTION 5: PREVENTION
Maintain system memory usage below 80% total load during gameplay. This may require upgrading to 32GB of RAM. Schedule a monthly clearing of the DirectX Shader Cache via Disk Cleanup. Configure Windows to use the Ultimate Performance power plan permanently. Before updating GPU drivers, use DDU to perform a clean installation. Regularly monitor SSD health using S.M.A.R.T. tools like CrystalDiskInfo. Avoid using third-party process priority tools like Process Lasso with online multiplayer games utilizing anti-cheat software. Keep the game installed on a primary, high-performance NVMe SSD with at least 20% free space to ensure consistent write amplification and garbage collection performance.SECTION 6: WHEN TO CONTACT SUPPORT
Contact Embark Studios support if all solutions fail and the SSD health check confirms the storage drive is functional. Escalation is required when the error persists on a system meeting or exceeding the recommended specifications with a clean Windows installation. Provide diagnostic information including the game's log files (typically located in%LOCALAPPDATA%\ARC\Saved\Logs), a full DxDiag report (dxdiag /t C:\dxdiag_report.txt), and the performance metrics (CPU/GPU/RAM/SSD usage) captured during a freeze event. Official support channels are located on the ARC Raiders website or the Embark Studios support portal.