Game Error
ARC Raiders
ARC Raiders Anti-Cheat / VPN Conflict - Game Fix Guide
🎯 Quick Answer
Disconnect any active VPN, add ARC Raiders and its anti-cheat to your security software's allow list, and verify the integrity of the game files to resolve the launch error.
SECTION 1: OVERVIEW
This error constitutes a failure in the game's initialization sequence, specifically during the handshake between the game client and the Easy Anti-Cheat (EAC) service. The failure prevents the game executable from launching, resulting in an immediate termination or a silent crash to desktop. The issue primarily affects the Windows platform, specifically Windows 10 and Windows 11. It occurs across all current public versions of ARC Raiders that utilize the EAC system. This is a common error with a high severity impact, as it is game-breaking and completely blocks access to the application. The exact error message is not always displayed in a dialog box but is frequently logged as an EAC initialization failure or a network timeout during the anti-cheat authentication process.SECTION 2: SYMPTOMS
The primary symptom is application termination during the launch sequence. The process begins, often showing a splash screen or the Easy Anti-Cheat loading dialog, and then closes without entering the main menu. No error message may appear on screen, or a generic Windows application error dialog may present. In the Windows Event Viewer, underWindows Logs > Application, an error event may be logged with a source of Application Error and a faulting module path pointing to the game's executable or the EasyAntiCheat.sys driver. Network monitoring tools may show a failed outbound connection attempt from the EAC service that is blocked or times out.
SECTION 3: COMMON CAUSES
Category: Network Problem Specific technical explanation: An active Virtual Private Network (VPN) client or proxy service reroutes or encrypts the outbound connection from the Easy Anti-Cheat service to its authentication servers. EAC interprets this rerouted traffic as a potential security violation or fails to establish a stable connection, resulting in a launch block. Why this causes the problem: EAC requires a direct, unmodified route to its servers for integrity validation. Category: Software Conflict Specific technical explanation: Third-party security software (antivirus, anti-malware, or firewall) incorrectly identifies Easy Anti-Cheat components or game files as potential threats. The software quarantines or blocks these files, preventing the EAC service from loading correctly. Why this causes the problem: Missing or restricted system-level files cause the anti-cheat module to fail its integrity check. Category: Configuration Error Specific technical explanation: Windows Defender Firewall or a third-party firewall contains an outbound rule that blocks theEasyAntiCheat_EOS.exe process or the game's main executable. This rule may have been created automatically and set to "Block" during a previous installation.
Why this causes the problem: The blocked network traffic prevents the anti-cheat service from completing its mandatory online handshake.
Category: Game Bug / Configuration Error
Specific technical explanation: Corrupted or missing game files, particularly within the EasyAntiCheat subdirectory of the game's installation folder, cause the EAC bootstrapper to fail. This corruption can occur due to incomplete updates, disk write errors, or improper shutdowns during installation.
Why this causes the problem: The EAC loader cannot verify or execute required modules.
Category: Software Conflict
Specific technical explanation: Outdated, corrupted, or incompatible graphics drivers, specifically NVIDIA GeForce Game Ready Driver versions known to have memory management issues, can interfere with kernel-level operations of anti-cheat systems, causing instability.
Why this causes the problem: Driver-level faults can crash dependent services during their initialization phase.
Category: Configuration Error
Specific technical explanation: Incorrect system date, time, or timezone settings cause SSL/TLS certificate validation to fail when the EAC client attempts to connect to its servers.
Why this causes the problem: The authentication handshake relies on valid security certificates, which appear expired or invalid if the system clock is incorrect.
SECTION 4: SOLUTIONS
Solution 1: Disconnect VPN and Configure Security Software Exceptions
Difficulty: Easy Time Required: 5 minutes Success Rate: High Prerequisites: Administrator access may be required for security software changes. Steps:- Disconnect any active Virtual Private Network (VPN) client. Ensure the VPN software is fully terminated, not just disconnected.
- Open your third-party antivirus or security suite (e.g., Norton, McAfee, Bitdefender).
- Navigate to the settings for virus/threat protection, exclusions, or allow lists.
- Add the following folders as exclusions (allow list):
C:\Program Files (x86)\EasyAntiCheat\
- [Your Steam Library]\steamapps\common\ARC Raiders\ (e.g., C:\SteamLibrary\steamapps\common\ARC Raiders\)
- [Your Epic Games Library]\ARC Raiders\ (if applicable)
- Apply the changes and perform a full shutdown of your PC (select "Shut down" in Windows, then power on manually). Do not use "Restart."
Solution 2: Verify Integrity of Game Files
Difficulty: Easy Time Required: 10-15 minutes Success Rate: Medium Prerequisites: None Steps:- Open the Steam client and navigate to your Library.
- Right-click on ARC Raiders and select Properties.
- In the left menu, select Installed Files.
- Click the Verify integrity of game files button.
- Wait for the process to complete. Steam will download and replace any missing or corrupted files.
- If using the Epic Games Store, open the Epic Games Launcher, go to your Library, click the three dots under ARC Raiders, and select Verify.
EasyAntiCheat folder and bootstrapper executables.
Verification:
The verification tool will display a message confirming all files are validated. Launch the game to test.
Solution 3: Configure Windows Defender Firewall Rules
Difficulty: Medium Time Required: 10 minutes Success Rate: High Prerequisites: Administrator access Steps:- Press
Windows Key + S, typeWindows Security, and open the app. - Select Firewall & network protection.
- Click Allow an app through firewall.
- Click Change settings (requires admin privileges).
- Click Allow another app... and then Browse.
- Navigate to the ARC Raiders installation folder. Select the game's main
.exefile (e.g.,ARC Raiders.exe). Click Add. - Repeat steps 5-6 to add
EasyAntiCheat_EOS.exe, typically located inC:\Program Files (x86)\EasyAntiCheat\or within the game'sEasyAntiCheatsubfolder. - In the list, ensure both applications have checkmarks for both Private and Public networks. Click OK.
Solution 4: Repair Easy Anti-Cheat Service Installation
Difficulty: Medium Time Required: 5 minutes Success Rate: High Prerequisites: Administrator access Steps:- Navigate to the game's installation directory and open the
EasyAntiCheatsubfolder. - Locate and run the
EasyAntiCheat_Setup.exefile as Administrator (right-click > Run as administrator). - In the setup dialog, ensure ARC Raiders is selected in the game list.
- Click the Repair Service button.
- Follow any on-screen prompts and allow the operation to complete.
- Restart your computer.
Services.msc that the Easy Anti-Cheat service is present and set to start automatically. Launch the game.
Solution 5: Update Graphics and Network Drivers
Difficulty: Medium Time Required: 15 minutes Success Rate: Medium Prerequisites: Administrator access Steps:- For NVIDIA GPUs: Open GeForce Experience, go to the Drivers tab, and click Download for the latest Game Ready Driver. Perform a Custom Installation and select Perform a clean installation.
- For AMD GPUs: Use the AMD Adrenalin Software auto-detect tool or manually download the latest driver from AMD.com.
- For MSI Motherboard Network: Visit the MSI support page for your Cyborg 15 model. Download and install the latest LAN/Wireless driver package.
- Open Command Prompt as Administrator and run the following commands to reset network stack:
netsh winsock reset
netsh int ip reset
ipconfig /flushdns
- Restart the computer when prompted.
Solution 6: Synchronize System Time and Disable IPv6
Difficulty: Advanced Time Required: 5 minutes Success Rate: Low Prerequisites: Administrator access Steps:- Right-click the time in the Windows taskbar and select Adjust date and time.
- Ensure Set time automatically and Set time zone automatically are toggled On. Click Sync now.
- Press
Windows Key + R, typencpa.cpl, and press Enter. - Right-click your active network connection (Ethernet or Wi-Fi) and select Properties.
- In the list, find Internet Protocol Version 6 (TCP/IPv6) and uncheck its box.
- Click OK. Restart your computer.
SECTION 5: PREVENTION
Maintain a consistent allow-list for ARC Raiders and its Easy Anti-Cheat directory within all security software. Establish a routine to verify game file integrity through your game launcher after major system or game updates. Schedule monthly checks for graphics and motherboard chipset driver updates directly from the hardware manufacturer's website, not through Windows Update. Before launching the game, confirm no VPN or proxy services are active. Monitor the Windows Event Viewer periodically for recurring application errors related toEasyAntiCheat.sys to catch issues before they cause launch failures.
SECTION 6: WHEN TO CONTACT SUPPORT
Contact official ARC Raiders support if all documented solutions fail and the error persists. Escalation is required when theEasyAntiCheat_Setup.exe repair function fails with an error code, or if the EAC service fails to start with a specific Windows system error code. Prepare to provide the full system specification report from dxdiag, the latest game log files from %LOCALAPPDATA%\ARC Raiders\Saved\Logs, and the EAC installation log located in %PROGRAMDATA%\EasyAntiCheat\. Official support channels are located within the game's official website and publisher's support portal.